Privacy Policy for MO8 App

When you use the MO8 App, we may collect the following personal data:

• Account Information: Name, email address, company details, and account login credentials.
• Coolant Test Data: Results you input into the App (e.g., concentration %, pH, bacteria levels, tramp oil levels, coolant condition).
• Device and Usage Information: Device type, operating system, IP address, and app usage logs.
• Support Information: Any details you provide when contacting customer support.

We process your personal data under the following lawful bases:

• Contract: To provide you with access to the App and fulfil our obligations.
• Legitimate Interests: To improve the App, ensure security, and analyse usage trends.
• Legal Obligation: To comply with legal and regulatory requirements.
• Consent: Where required (e.g., for optional communications or analytics).

We use your data to:

• Provide, maintain, and improve the App.
• Generate trend graphs and reports for coolant monitoring.
• Support and respond to your requests and inquiries.
• Monitor usage and improve functionality.
• Comply with our legal obligations.

We do not sell or rent your personal data.

We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who provide hosting, analytics, or technical support, under data processing agreements.
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third-party processors are bound by GDPR-compliant contractual obligations.

If we transfer your data outside the UK or European Economic Area (EEA), we will ensure adequate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• UK International Data Transfer Agreements (IDTAs).
• Transfers to countries recognised as providing adequate protection by the EU/UK.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law or regulation.

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

You have the following rights under data protection laws:

• Right of Access - to request a copy of your data.
• Right to Rectification - to correct inaccurate or incomplete data.
• Right to Erasure - "Right to be Forgotten".
• Right to Restrict Processing - to limit how we use your data.
• Right to Data Portability - to request transfer of your data to another provider.
• Right to Object - to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent - where consent is the lawful basis.

To exercise your rights, please contact us at sales@m-o-8.com. We may require proof of identity before fulfilling requests.

The App is not directed to individuals under 16, and we do not knowingly collect their data. If we become aware of such collection, we will delete it promptly.

We may update this Privacy Policy from time to time. Updates will be posted within the App with a new "last updated" date.

If you have any questions or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local EU Data Protection Authority.